Welcome to Shriram Sweets and Caters! These Terms & Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our website.
1. General Information
- Shriram Sweets and Caters operates as a sweets and catering service provider in Madhya Pradesh, India.
- The services, products, and pricing listed on our website are subject to availability and may change without prior notice.
2. Product and Service Information
- We strive to provide accurate descriptions and images of our products and services. However, slight variations in color, size, and presentation may occur.
- Catering services, including menu selection and event requirements, must be discussed and confirmed in writing before the event date.
- All orders and services are subject to availability and confirmation.
3. Order Placement and Payment
- Order Placement: Orders can be placed through our website, over the phone, or in person at our store. For large catering orders, advanced booking is required.
- Payment: Full or partial payment may be required at the time of order confirmation, depending on the nature of the service. Accepted payment methods include cash, bank transfer, and online payment options available on our website.
- Cancellation and Refund: Cancellation and refund requests will be reviewed on a case-by-case basis. Refunds, if applicable, will be processed at the sole discretion of Shriram Sweets and Caters.
4. Delivery and Service Policy
- Delivery Areas: We deliver within specific areas of Madhya Pradesh. Additional charges may apply for deliveries outside our standard service area.
- Timing: Delivery and catering services will be provided at the agreed time. Delays caused by unforeseen circumstances, such as traffic or weather, will be communicated promptly.
- Responsibility: Once the order is delivered, the responsibility for the items lies with the customer. We are not liable for any damages, loss, or theft after delivery.
5. Customer Responsibilities
- Customers must provide accurate information when placing an order, including contact details, address, and specific requirements.
- For catering services, customers must confirm the number of attendees, dietary restrictions, and other event-specific details at least 7 days before the event.
6. Limitation of Liability
- Shriram Sweets and Caters will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
- We are not responsible for delays or issues caused by factors beyond our control, including natural disasters, strikes, or other unforeseen events.
7. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Shriram Sweets and Caters. Unauthorized use or reproduction is prohibited.
8. Privacy Policy
- We respect your privacy and handle personal information in accordance with our Privacy Policy.
9. Changes to Terms & Conditions
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on our website.
10. Governing Law and Dispute Resolution
- These Terms & Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Madhya Pradesh.
11. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us:
- Phone: 9422281600
- Email: shriramsweetsandcaters07@gmail.com
- Address: Dal Bazaar, Tiraha , MP, India.
Thank you for choosing Shriram Sweets and Caters! We look forward to serving you.